Refund policy

At D&V Boutique, we want you to love your purchase. If you are not completely satisfied, we're here to help.

Return Eligibility

Returns are accepted for eligible items within 7 days of delivery.

To qualify for a return, your item must:

Items that do not meet these requirements may be refused or subject to a restocking fee.

The following items are final sale and cannot be returned:

Return requests must be submitted within 7 days after your order has been delivered.

Once your return request has been approved, the item must be shipped back within 7 days.

Returns requested after this period cannot be accepted.

Customers are responsible for return shipping costs unless:

Original shipping charges are non-refundable.

If your order arrives damaged, defective, or incorrect, please contact us within 3 days of delivery.

Please include:

We will work with our fulfillment partner to resolve the issue as quickly as possible.

After your return is received and inspected, you will receive an email regarding the status of your refund.

If approved, your refund will be issued to your original payment method.

Please allow 5–10 business days for your financial institution to process the refund after it has been issued.

We do not offer exchanges.

If you would like another size or color, please place a new order after your return has been approved.

Orders begin processing quickly. Because of this, we cannot guarantee order changes or cancellations after an order has been placed.

If you need assistance, please contact us immediately, and we will do our best to help before your order ships.

For all return requests or questions, please contact us at:

Email: support@dandvboutique.com

Please include your order number in all correspondence.